Please advise Luminous Nails 24hrs prior to your appointment if you need to cancel or re-schedule. This minimum cancellation period will give Luminous Nails a fair opportunity to fill your vacated spot in our diary. $50 will be charged on your next appointment if the cancellation is received with less than 24hrs notice.
Luminous Nails have found it impossible to fill cancelled spots at short notice. Last minute cancellations have a significant impact on a small salon. Luminous Nails have found that the $50 charged at next appointment is the best way of managing commitment to appointments.